FAQ

Frequently Asked Questions

 

Q: Can I replace the wood spindles in my existing railing with metal spindles without replacing the whole rail?

A: In most cases, yes. If your current railing has wooden spindles, then we can supply square metal spindles with fillet that would fit the existing rail.

 

Q:  What is the standard rail height?

A:  Horizontal Rail: Finished floor to top of rail: 36”

       Diagonal Rail: Finished nosing to top of rail (measured vertically): 36” (use a level)

   Note: Building codes may vary. Please check current codes in your area.

 

Q:  How long are your spindles?

A:  Our wood spindles come in 36 and 42″ lengths, and our metal spindles come in 35 and 44″ lengths.

 

Q:  How long does it take to order metal spindles?

A:  Most of our suppliers can ship orders within 7-10 days.

 

Q:  How many metal spindles do I need on each stair tread?

A:  Typically, there are three metal spindles on each tread (one 35″ at the front of the tread, and two 44″ at the back of the tread).

 

Q:  What are the dimensions of your handrail?

A:  #29 rail is 2¼” wide by 3½” high

      #25 rail is 2¼” wide by 2½” high

      #23 rail is 1-9/16″ wide by 1-9/16″ high

      #21 rail is 2½” wide by 2½” high

      Base rail is 2⅞” wide by ¾” high

 

Q:  What types of wood do you have in stock?

A:  We have Maple, Red Oak, and American Poplar in stock and will manufacture products in Alder, Beech, Hickory, Cherry, Walnut, Pine and White Oak, upon request.

 

Q:  Is the handrail installed before the flooring? 

A:  The post is best installed before the flooring is put in. The remainder of the rail can be installed before or after the flooring. 

 

Q:  How tall are the build-outs on the posts supposed to be?

A:  It can vary according to one’s preference, but typically they are positioned 9-10″ tall from the finished floor height on a four foot post (or approximately 1 – 1½”  below flutes).

 

Q:  How long of a post do I need?

A:  For a horizontal rail, a 4′ foot post is sufficient. At the bottom of a stair, the post is 4½’ tall.  Depending on how winders are framed, a longer post may be necessary (5′ to 6′).

 

Q:  Do you supply exterior railings?

A:  No, we only supply interior products.

 

Q:  Do you install, or come out to measure stairs or railings?

A: Only for curved stairs at this time.

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